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How rpvip3 Handles Your Privacy

This page explains exactly what data we collect when you use your account, how we store it, and what you can do about it.

Account data protectedDANA, OVO, GoPay wallet info handled securelyYou can request your data anytimeNo third-party selling of your detailsIndonesia-applicable policy
rpvip3 How rpvip3 Handles Your Privacy
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at rpvip3 is built around four practical areas: encryption at transfer, access controls inside our systems, cookie management on your device, and clear rules on how long we keep each type of record. Here is how each one works in practice for your account.

Encryption in Transit All data sent between your device and our servers travels over SSL-encrypted connections. This applies to login steps, wallet linking via DANA, OVO, or GoPay, and account updates.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.
Account Access Controls Your account requires OTP verification for login and for wallet changes. Only you — and authorised system processes — can access your stored payment identifiers or personal details.
Data Retention Rules Active account records are held while your account is open. After closure, transaction logs may be retained for audit purposes under applicable Indonesian data standards before being deleted.
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to access, correct, or remove your personal data, our support team handles these requests directly. You can reach us through live chat on the site, by email, or through our help desk form. We aim to respond to data-related requests within a reasonable timeframe. For wallet-linked data questions — such as which DANA or OVO details we hold — include your registered account email when you write in so we can locate your record quickly.

Team online

Live Chat

Open the chat widget on any page while logged into your account. State your data request clearly and our team will handle it from there.

Email Support

Send your data request to our support email. Include your registered account email and the type of request — access, correction or deletion.

Help Desk Form

Use the contact form in your account dashboard. Select the privacy category so your request is routed to the right team without delay.

Answers to Common Privacy Policy Questions

Below are the questions we hear most from account holders about their personal data, what we store, and how to act on their rights. Each answer reflects how our policy actually works — no vague gestures.

We collect your name, email address, phone number, and any payment method details you link — such as your DANA or OVO account. Device and IP data is also recorded for security.

Yes. Submit a data-access request through live chat or email. Include your registered account email so we can pull the right record. We will respond within a reasonable timeframe.

Wallet identifiers are stored in an access-controlled environment and used only to process your deposits and withdrawals. They are not shared with advertisers or unrelated third parties.

We share data only with service providers who need it to operate our platform — payment processors and fraud-detection systems. These providers are bound by strict confidentiality obligations.

Use the help desk form in your account dashboard, select the privacy category, and describe the change you need. Deletion requests are reviewed against applicable retention requirements before processing.

Personal account data is held while your account is active. After closure, certain transaction records may be retained for a period required under applicable Indonesian data standards, then deleted.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.